Why Referral System in India Needs Optimizing? 

Can you guess the number of doctor consultation visits a patient would need during the treatment? Now, multiply it to the number of visits for report consultations and most importantly for referrals. Tiresome right? 

A healthcare system is strengthened by healthcare professionals/facilities/diagnostic centres, along with an efficient referral system is at its heart. The Indian healthcare system is one such system. However, the referral system in India constitutes several challenges. As a result, it is hung precariously between the care providers and patients today.

These challenges need immediate attention so as attain a smoothly running healthcare system. For a better understanding, let’s move ahead with care referral system scenarios and their impact on the care practitioners, diagnostic technicians and patients. 

Scenario 1: Typically, the healthcare system is pyramidal, wherein primary healthcare centres (PHC) constitute the base, which is large in numbers. Less number of secondary centres are in the middle, and a fewer number of tertiary care centres are at the top. This means whenever a primary care physician (PCP) refer patients to a secondary or tertiary care facility, this poses a burden on the existing healthcare setting in the cities. Such practices interfere with the already aligned patient appointments and surgery schedules. 

More so, for a healthcare professional this scenario comes with a high patient influx while increasing the patient waiting time disrupting the care facility flow. 

Scenario 2: Often due to the lack of resources at the primary healthcare level (PHC), PHC doctors are compelled to refer patients to another healthcare facility. Now, imagine all these patients with minor illnesses flock around the OPDs of secondary or tertiary care facilities! Ideally, these patients can be easily tacked at the lower level health facility. 

Moreover, according to a study more than 50% of morbidity can easily be treated at the PHC level.

But unfortunately, due to the lack of advanced equipment and skilled healthcare staff patients suffer. Leading to long treatment duration and multiple hospital trips. 

For example: If a rural patient visits his nearest secondary/tertiary healthcare facility in India, the person would’ve to travel at least 50-90KM for better healthcare facilities. Making a consultation to be time-consuming and considerably costly. Eventually leading to poor patient engagement. 

Also, these patients consume resources of a higher-level health facility, which can be effectively utilized for emergency cases.

Scenario 3: The government of India provides health benefits to its armed force professionals along with several other government employees. However, to attain these facilities from a private hospital, the beneficiary needs to have a referral letter from the regional ECHS/CGHS polyclinic. Also, the patient needs to travel to regional polyclinics to demand a referral letter. 

Furthermore, during treatment, the patient is required to apply for a new referral letter for every procedure. Which is basically every time the beneficiary moves from one stage of the treatment to the other. 

This condition may seem easy to process, however, it extends the pace of the treatment. For patients, even if their treatment cost is reimbursed fully, the multiple visits to the polyclinic and then to the assigned hospital, impair the care experience. Meanwhile, the healthcare practitioners are forced to reschedule according to the issued dates of the referral letters. 

In such a system, although the patient is treated under a specialist, somehow the convenience of caregiving and care receiving remains conventional and slow. 

So, why not introduce referral module into the healthcare platforms to optimize and advance the referral system in India?

But before that, we need to know the characteristics of an ideal referral system.

  • Adequate coordination and meaningful communication between doctors, patients and referrers. 
  • Reduce the multiple visits to the hospital for documents 
  • Optimal utilization of primary health care services without burdening the secondary and tertiary care units. 
  • Provide optimal care to the patients at the right level, right time and right cost.
  • Cost-efficient utilization of health care systems to provide easy and legit access to referrals. 

In healthcare, the integration of Electronic Medical Records (EMR) and Telemedicine, modules have taken centre stage in healthcare delivery. It is safe to say that these integrations have assisted healthcare stakeholders to a great extent while improving clinical outcomes. 

Due to healthTech platforms at the OP level, the user interface is so easy that the data can be entered by desktop computers, iPad, or even a phone with user access. Similarly, the integration of the referral module on the same platform will assist care providers with an innovative approach to check on patients’ diagnostics reports & follow-up consultations via video calls. Moreover, such platforms readily update patients’ medical records. 

The introduction of such a platform may prove to be a road ahead for stress-free healthcare practices. 

HArbor Says: It’s true that to strengthen primary care, adhering to strict regulations are necessary for existing referral systems in India. However, from the above discussion, it is quite evident that healthcare stakeholders need more than just that for an efficient referral module. Moreso, a referral module integrated healthcare platform is a way forward towards building an ideal referral system in India. 

What do you think?

Are the Healthcare Platforms bringing Sustainable Healthcare Practices in India

India is paving the way for digital health ecosystems, and it is needless to say that the pandemic has enhanced the rate of adoption of digital care practices. However, the Indian healthcare system needs to implement certain bold, strategic actions to get to the road of sustainability.  

The Indian healthcare industry has been preparing for the rapid healthcare change, driven by rising consumer expectations, technological innovations and a vision to create healthcare for all irrespective of their demographic locations. Further, not only India but the consumer-centric digital health ecosystems are now seeded across Asia. 

Today, digital health impacts more than a billion lives, and its estimates show that digital health in Asia could collectively create up to $100 billion in value by 2025, up from $37 billion in 2020. 

But, now the real question is, can healthTech platforms boost the sustainability of complex service systems such as healthcare?

There are 2 basic elements of a healthtech system; people and technology. People include the stakeholders of healthcare who can be further categorised into psychological, emotional, cognitive and cultural elements. On the other hand, technology is known to boost stakeholder interactions while offering accurate data management. 

Here are certain points that will help you to place digital health and the Indian population on a single view:

  1. In the healthcare market, several software are functioning towards the agenda of personalization of health-related services. These software/applications may have provided relief to a section of society, however, in a country like India, digital platform designers would also have to consider the age, social background, demographics and financial capacity of the application users for digital care sustainability.

A well-thought healthtech platform not only is able to deliver the healthcare services but would renew and offer a more efficient process lying at the core of health service delivery. This will assist the care provider as well as the patient due to the real and the ongoing active participation of empowered patients, who can now access, mainly via digital platforms. Also, such practices will nourish patients’ ability to self-manage their disease.

2. Another aspect of a digital healthcare platform is its ability to act as “interaction enablers’. This enables activating specific and dynamic relationships between the medicos and patients, while mutually sharing patient data and updating the earlier medical records and, in so doing, ensuring the long-term sustainability of the whole healthcare system. 

This implies that digital platforms have boosted access to information resources. Hence, doctors and patients, along with the other stakeholders can individually improve their understanding and awareness of medical issues. Which will eventually lead to better resource sharing, cooperation and networking. 

3. Medical information systems are crucial for strong health systems and while discussing the sustainability of health information systems, it is essential to address that even though the EMR systems show great possibilities, in India, the chances of fully transitioning from paper-based systems may take years. Also, since complete transitioning is necessary for sustainability, the healthtech platform must overcome the challenges faced by the stakeholders while handling electronic record systems. 

This suggests that, although the sustainability of electronic record systems faces challenges, easy-to-use design and a little stakeholder coordination could be promising to enhance the usage of EMR/EHR systems. And hopefully in the near future simple, template-based EMR modules will be widely adopted in every healthcare facility.  

HArborSays: The above discussion proves that sustainability is essential for the healthcare system and the most convenient way to rely on the healthTech platform that will pave the way for ongoing value co-creation.

Sitting has been branded the “new smoking” for its supposed public health risks, especially for people with sit-down office jobs.

Here are the reasons to immediately stop prolonged sitting!

PS – swipe till the last slide to know the secret to healthy and productive work life.

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Top 5 reasons to stop using Paper Health Records

Paper is gradually becoming an outdated source of record storage in this new age of technology. By now, you must have even concluded that there are more problems than benefits in continuing to use paper-based records a.k.a Medical Records.

It’s time to switch to electronic medical records! However, a major section of healthcare professionals in India is still continuing to invest in humongous real estate involved in keeping the so-called “medical record rooms” alive. 

So, here is a listicle to make this transition easier for you!

  1. Yearly Expenditure for Maintaining Paper Health Record

One of the major concerns of every Indian healthcare facility is protecting medical documents from rodents. Which obligates medical practitioners to spend lakhs of rupees on maintaining the MRD (Medical Records Department) rooms. In fact, the expensive paper-record maintenance should be enough for medicos to consider switching to healthTech platforms. Also, the real estate cost is not worth spending, when you can optimize the area for revenue generation.

With an electronic medical records system, you can ensure the safety of medical records from rodent attacks. These digital systems not only provide safety against damage but also clear up the occupied MRD rooms to expand your services and revenue sources. 

2. Paper Records are Subject to Tampering

The medical documents in MRD(Medical Records Department) are in imminent danger of being misplaced, copied or even altered to substitute the real information. Sometimes, it is even difficult to figure out the person responsible for tampering and further, it may take days to recollect the documents. 

But, electronic health records are encrypted and generally password-protected to prevent unauthorized distribution or adjustments to the medical documents & patient charts. Upgrading to an electronic record system clearly helps you maintain pristine records with the highest levels of safety. 

3. Paper doesn’t give Real-time Data backup in Disaster

It’s not just about keeping your medical data confidential, but also its availability in adverse conditions. Consider if the MRD or the server room is on fire. Then, how will you retrieve the care facility’s data? It can be a simple mishap or natural disaster; a medical record system must ensure 100% data backup. Paper records certainly do not provide any backup which is also their biggest disadvantage over digital records. 

An electronic medical record system in-built with automatic disaster recovery via real-time data backup will enable zero per cent data loss and 100% business continuity during such disasters.

4. Protection against Data Breaching

Patient data privacy & security breaches have raised some serious concerns regarding the adaptations of healthTech platforms. Do you know, according to a study in 2020, In the past five years, we’ve seen healthcare data breaches grow in both size and frequency, affecting nearly 80 million people worldwide?

There are also some quality healthTech platforms in the market that provide three-layer data security. These security measures include but are not limited to:

  • App-level protocols 
  • Network-level security 
  • Database-level encryptions

This implies that you don’t need just a system! you need the one that follows regulatory requirements under HIPAA and ensures maximum data security. Several healthTech platforms in the market use military-grade SHA512 encryption, encapsulating all medical data which can only be accessed with a secure user ID. 

5. Internal Audit Trails & System Integrity checks

With paper records, how would you know who has exploited the patient’s chart or if they altered it? 

EHR systems not only facilitate enhanced security but also benefit your facility during the audits. An electronic medical record system can assist you to verify people who have accessed patients records/documents along with time of access and their authorization ID. At the time of the audit, an electronic medical record system will be able to shed light and will allow damage control. 

HArbor Says: It’s true that electronic healthcare records may have some addressable limitations but they hold a mile-long advantage over paper records. 

PS: It’s time to reuse your MRD Room for a better purpose.

Vaccine hesitancy is not new – history tells us why?

Vaccine hesitancy is a story as old as vaccines themselves. Time after time, vaccines have proved their worth and toil invested in their development. Yet, getting vaccinated is a continuum between its absolute acceptance and outright refusal!

Did you know – In the 20th century, vaccines have aided the global population from ten historically fatal diseases that have helped in the eradication of infection by 92-100% (Emory University Report). Yet, convincing beneficiaries to take a jab is still challenging in 2021. 

To understand vaccine hesitancy, one must start with how they were perceived in its introductory phase. So let’s begin at the beginning! 

Concept of Vaccine hesitancy

World Health Organisation(WHO) refers to vaccine hesitancy as the delay in acceptance or refusal of vaccination processes despite the availability of vaccine services. 

It is a complex concept that varies across geographies and vaccine types. The general reported reasons responsible for the conditions are confidence, convenience and complacency. All these factors hold significant weight since the first introduction of vaccination. 

The Lessons of History

Today the global vaccines market is estimated at around USD 46.88 billion. However, when Edward Jenner inoculated a 13 year-old-boy with cowpox virus and demonstrated immunity to smallpox, he was opposed massively. Marking the 1790’s as the beginning of the resistance to vaccines! 

For example: In India, a similar inoculation practice had also been documented from different parts of the country, especially in Bengal & Bombay presidencies. However, the lack of reliable records of patients inoculated with dead or attenuated microbes has caused more suspicion during the early days of vaccination. Lack of confidence in the vaccine’s safety & efficacy was responsible for decreased vaccine coverage and an increased risk of vaccine-preventable disease outbreaks in the past. 

To elevate confidence in vaccines, we need to integrate apt care delivery systems that are reliable & competent with experienced work professionals. Also, the intentions of the policymakers are required to be conveyed efficiently. 

Back in the day, when governments imposed compulsory policies on their countrymen, very little was invested in designing vaccine delivery models (including availability, affordability, geographical accessibility, ability to understand information). This lack of convenience has caused limited vaccine uptake.

To resolve this issue, we need transparency into policy decision-making before immunization programs. This includes facilitating up-to-date information to the public and healthcare providers about the meticulous procedures undertaken before the introduction of new vaccines.

Another factor that had a huge impact while vaccinating the masses at the beginning was vaccine complacency. Several communities considered the risk of vaccine-preventable diseases as low. Moreso, in some rural areas vaccination is not even considered necessary. 

At this point, self-efficacy influences the degree to which a person weighs the risk of vaccination against the risk of getting infected. In order to walk such individuals out of vaccine hesitancy, an elaborative awareness strategy is required. Changing the pre-existing mindset is indeed difficult, but to resolve this challenge, a channelled system to educate as well as deliver the vaccines might do wonders! 

The Past is not Behind us!

In any community, beliefs are passed from generation to generation. Therefore, myths regarding vaccines are still deep-rooted, explicitly in the collective memory. The evidence that more than 50% of the world population “neither agree nor disagree” on the effectiveness of COVID-19 vaccines, is a concerning vaccine hesitancy rate, that requires immediate attention!

To counter vaccine hesitancy, program managers must initially adequately identify the target population and understand the true nature of their particular vaccine and/or vaccination concerns.

Today

Vaccination is one of the most cost-effective interventions for survival against dreaded pathogens worldwide. Today, India has universal immunization programmes (UIP) & national immunization programmes that are responsible to immunize the Indian population. However, future vaccination programs need to reflect and address the dynamic issues of the vaccine delivery systems. 

HArbor Says: Vaccines have always been a subject that is labelled with myths and conspiracies. However, establishing a strong healthcare delivery system can assist in the eradication of both the disease and the myths. What do you think? 

Stress is the feeling of being overwhelmed or unable to cope with mental or emotional pressure. However, stress can become a chronic condition if a person does not take steps to manage it.

Here are some of the simple ways to keep stress in check!

The focus of Change isn’t Changing Care Practices but Advancing Healthcare Delivery.

India is home to a population of 136.64 crore seeking medical services with a limited health workforce. In such a case, a good healthcare system is not just imperative to create better care giving practices but also, to enhance patient care.  

Yet, how often do we see healthcare professionals adapting to healthtech systems? 

Rarely! Right?

Did you know? A recent WHO report mentions that India needs at least 1.8 million doctors, nurses, and midwives to achieve the minimum threshold of 44.5 health workers per 10,000 population by 2030.

A reality check! 

Often, healthcare professionals in India choose to gain customer traction while facing the drawbacks of listing businesses. However, these listing platforms procure patients while inflicting unnecessary competition within the medical practitioners. Moreover, certain practitioners even claim degraded ratings on the website once the subscription was delayed/canceled. (source – TOI report). Such commoditization of medical practice is not only unethical but also demeaning to practitioners. 

Hence, while choosing a healthtech system for their care facilities, medicos are skeptical. Let us further dwell on understanding why technologies fail to penetrate the health care system?

Technologies fail to address the ‘Real’ practice problems

Technology is worth nothing if it’s not goal-oriented. The designed applications must provide solutions for existing issues. This includes long waiting hours for appointments, billings, and test results. Multiple visits for a single consultation, lack of home care monitoring, and more. 

Healthcare professionals require tech modules that would help them perform everyday administrative work, while they can fully focus on the care practice, efficiently. And at the same time, maintain adhesion with patients even when they are in their home. 

For example — Physicians generally love a module that truly helps patients in managing their diet, exercise, and stress levels while assisting them in monitoring patient vitals on a single healthcare platform, automatically. Thus reducing the extra workload on the medicos to give that special attention that their patient in pain demands.  

Investing in complex healthTech platforms doesn’t seem to be a good idea. 

Tech adoption in healthcare is difficult, even if it enhances care-giving as it requires care providers and patients to understand the technology in a price-sensitive industry. In a country like India where 70% of the total population lives in rural areas, application usability must be considered a primary feature for any healthcare platform!

Today, doctors need a healthcare platform that facilitates assisted healthcare services to their patients. Such platforms would assist in bridging patients and healthcare providers without changing their care practices, yet simply leveraging technology for advancing care delivery.

Complex and expensive apps/healthtech systems usually face an uphill battle for adoption.

The tech systems entangle the existing functions in a care facility.  

According to everyday consultation practices in India, a majority of medicos prefer manual filing of patient’s symptoms, diagnosis, and medications. Which is often difficult to retrieve from the stack of numerous patient records. At times, patients even make multiple visits for a single consultation which consumes time and reduces patient experience.  

Can healthTech platforms rewire these time-consuming processes? 

A healthTech platform works extremely well while securely storing patient data. Such platforms also assist medicos in creating EMR (Electronic Medical Record) using a template-based format, speech dictation with AI, or even via photographing handwritten RX. This enables doctors to keep their practice the way it has been while giving the extra ability to retrieve medical data of any patient anytime on a mobile-based application. 

Also, healthcare needs such a platform that integrates healthcare stakeholders on a single stage to enhance inter & intra departmental interoperability. This will benefit healthcare professionals in the easy exchange of patient data and even enable video consultations in their fullest & truest form unlike the current form of telemedicine which lacks systematic implementation of standardized care practices.

The everyday challenges for healthcare professionals are changing as per the needs of consumers and now more than ever we need systems that won’t change the healthcare practices but advance care delivery by filling up the age-old gaps in healthcare. 

HArborSays: Today, healthcare requires a system that caters to both patients and healthcare professionals, which can only happen while adapting healthcare platforms. Platforms that are driven by digital transformation while enabled by radically interoperable data and security are the future.

Let’s take steps towards building such healthcare platforms that revolve around sustaining well-being rather than just responding to illness. 

Urban Healthcare: Responsibility to Reach Beyond the Cities for Care Delivery

The healthcare stakeholders seem to be enjoying the healthTech wave in India. A recent report also proved that the HealthTech industry in India is expected to flourish with a total economic value of US $50 billion by 2033 (Source – RBSA).

Yet still, why have these healthtech innovations not been able to penetrate the remote areas, especially villages to facilitate optimum medical care. The article explores the following points to elaborate further on the topic:

  • Issues with penetration of healthTech in villages.
  • The solution for the existing healthTech issues. 
  • Impact of these solutions on Bharat economy.

Let’s get started!

Challenges faced by urban medicos while delivering care 

Over the last few years, the Indian healthcare system has undergone dramatic changes with the introduction of technology. Yet, there is a huge gap in care delivery mainly resulting because of the urban to rural doctor density ratio of 3.8:1. 

This is why every year – 86% of all the medical visits in India are made by Ruralites, still traveling more than 100 km to avail health care facilities. Out of which 48% of them are emergency overnight trips (source: NCBI). 

Logically thinking, the easiest solution for these problems would be building healthcare facilities in the village itself. But would that be economically feasible? 

NO!

Here are some of the factors, that a medical practitioner would consider before building a healthcare facility: 

  • The total cost of building a healthcare facility in a village.
  • Availability of the paying population.
  • Availability of other healthcare stakeholders like pharmacies & diagnostic centers.
  • Trained medical staff to provide effective patient care.

Keeping these basic points in mind, the majority of doctors or healthcare facilities are generally reluctant to build such infrastructures. 

This problem has somewhat been addressed in urban & suburban places with the introduction of Telemedicine. According to a recent study, during the COVID pandemic – India has seen a 500% rise in healthcare teleconsultation, out of which 80% were first-time users. 

Yet, why hasn’t this incredible healthTech boom reached the villages? 

A rural patient may be equipped with a smartphone but lacks the complicated nature of the healthcare ecosystem thus leaving them more frustrated with virtual care than providing relief. Other basic functions like bill payment and checking the patient queue considered essential from the doctor’s perspective are not possible, due to low literacy rate & unavailability of transactional modes.

Ordering medicines from a pharmacy application or booking a telemedicine appointment may seem like just a few taps on urban patient’s smartphones, although it is much more difficult for a rural patient. 

This implies that the current form of Telemedicine can never be the means of interacting with village patients for a virtual consultation! 

The solutions for creating healthtech inclusive of Indian villagers.

Even though the urban population has taken basic advantage of HealthTech, the rural healthcare systems are facing pre-existing healthcare issues along with the newly emerged tech troubles. 

So shall we resolve them? 

Yes!

Upgrade from the practices of creating brick and mortar care centers & create lightweight movable assets for quick setups and complete care. These healthcare Kiosks should provide assisted telemedicine care, enabling the village/rural/remote patients to access care efficiently.  

Now, will assisted care prove to be better than just telemedicine application?

Firstly, the kiosk centers should be administered by doctor assistants to provide round-the-clock medical care. More so, when the patient will be interacting with the doctor in-charge on a video consultation, the assistant will help the patient to state all the symptoms, which will enhance patient care along with reducing any possibilities of error. 

Furthermore, these doctor-trained assistants should be equipped with basic diagnostic kits, vaccines, and medicines to provide primary care, if necessary. More so, the assistants placed can be a local care practitioner or even a quack – interacting with the patients in their regional language. 

This futuristic & effective digital care model for evaluating, diagnosing & treating patients without the patients needing to visit facilities, may help us achieve the best care possible for the rural population in India!

Also, wouldn’t this care delivery module have a small, yet significant impact on the Indian economy? 

Yes, definitely!

These light-weighted movable assets can be easily established in multiple villages while providing essential medical care to the patients. These simple yet effective care units can also be used to provide emergency care to the patients while connecting with specialists living in any part of the world!

And now that patients no longer have to travel to the cities for primary care, the cost of care can be reduced without any additional expenditure.

HArbor Says: It’s time that we start thinking about taking healthTech beyond the cities when India’s maximum population lives in the villages! Let’s rethink healthcare from the eyes of a villager.  

Fixing healthcare gaps step-by-step with Technology in India

COVID Pandemic has held back the best of humankind and their businesses. Especially, the healthcare facilities across the world, who were seen struggling to contain the devastation brought on by a sharp increase in the infected cases. Despite all the hard work of medical professionals, the healthcare systems currently in place couldn’t manage the sheer number of patients visiting the already cramped medical facilities resulting in uneven care and even further reduced healthcare accessibility for urban as well as rural populations. Though healthcare leaders & policymakers have tried incremental fixes to the current systems, the final goal of creating better healthcare technology for the ‘patients’ is still a far fetched dream for India.

All of these problems in addition to the lack of literacy to use technology products in India led to bad patient care experiences. Moreover, the existing healthcare technology systems aren’t serving in medicos interests for reducing their load and it’s high time that it should be fixed!

Reasons For Gaps In Healthcare System

Healthcare systems are created for maximizing value. When we are redefining healthcare, it is a must that we step away from the fragmented healthcare systems that lack coordination. These un-synced care facilities create unnecessary stress – followed by lengthy treatment procedures, health risks to the patients and unsatisfied care experience. More so, it adversely impacts quality, cost, and outcomes.

Wouldn’t an integrated care delivery system(IDS) resolve the problem of inefficient allocation of resources to improve care quality & optimize operations?

Yes, it most definitely can. When a patient visits an OPD, the majority of the treatment is performed at different care units, not necessarily to be under one hospital. These care units include diagnostic centers, pharmacies and the doctor’s chamber. Integrated care delivery platform collects all of the fragmented data in a single EMR report, irrespective of the care unit. Furthermore, an IDS will coordinate and collaborate with health care professionals to achieve clinical outcomes & improving patient care, while easing up care delivery for medicos. However, talking about creating a healthcare system providing a complete EMR, delivering care in rural areas when patients are dependent on quacks or spin doctors for allopathic care is difficult.

Did you know, according to a WHO report, nearly 57% of doctors in India are quacks.’

However, the rise of telemedicine in India facilitated patients from remote corners to connect with the ‘real doctors for actual consultations’. Bringing virtual healthcare systems to rural communities has shown a 300% increase in online consultations in 2020. Furthermore, it reduces patient dependencies on quacks and unburdens them of the unnecessary expenses via online treatment.

As for the already existing quacks in the healthcare system – the Indian population requires an assisted telemedicine modules which can be successfully managed under their supervision. This way assisted telemedicine will be able to enhance and assist in transforming rural healthcare while regularizing and creating job opportunities for an unregulated sector.

In a healthcare system, every stakeholder plays a crucial role in patient treatment. Even after virtually connecting a patient with a certified care provider, the unavailability of tools for assessing health is still a major gap that needs fixing. The establishment of health assessment facilities i.e diagnostic centers in rural areas has special challenges of its own like limited funding and lack of skill set in medical staff other than doctors.

Technological innovations such as POC (point of care) tools and Rapid test kits could help address part of the problem. As yet also hospital ground staff/nurses & even quacks with access to healthcare platforms that can easily interpret the diagnostic data while facilitating continued care in rural/remote locations. This is probably the best possible way for creating & delivering complete patient care, even in remote areas.

Data is the new oil for the world but in healthcare, it has always been the crucial element.’

A complete medical record serves the interest of the medicos and their patients equally, especially when a patient consults multiple doctors and switches one healthcare facility to the other.

Independent, un-connected care facilities create multiple files for the same treatment resulting in unmanageable, untraceable disease origins. More so, when the need for a second opinion arises, the patient’s losing the physical files can never be ruled out in Bharat. This gloomy context of Indian medical record management can easily be fixed with technology. By incorporating EMR integrated healthcare platforms, the healthcare providers can easily manage patient data while sharing it amongst them, obviously with the patient’s consent. With detailed health data, providers can deliver better care & avoid any medical error which was unavoidable in unstructured records.

In an ideal healthcare world, if a perfect interoperable EMR exists then the care will be structured and independent of the patients input to provide treatment data while switching between the care facility”

HArborSays: The traditional health system appears to be coming apart at the seams, and this will likely worsen with time. Hence, now is the time to act and restructure healthcare by fixing the gaps while creating ripples for a positive change in healthcare.